Stretch2Engage is part of a larger project to develop a contemporary set of best practice principles to guide the engagement of people using services and their families and friends in Queensland’s mental health, alcohol and other drug sectors. The project is funded by the Queensland Mental Health Commission as part of its commitment to the Queensland Mental Health, Drug and Alcohol Strategic Plan 2014-2019.
Queensland Alliance for Mental Health (the peak body for the mental health community sector) and Enlightened Consultants are leading the project in collaboration with the non-government peak body Queensland Network of Alcohol and Other Drug Agencies.
When we talk about engagement we mean processes or techniques that services employ to involve people using services and their families and friends in the design (or redesign) and delivery of their services.
This Stretch2Engage think tank is one of four components of the project to develop a set of contemporary best practice principles our sectors. In the first stage of the project, we have reviewed existing frameworks and literature on engagement in the mental health and alcohol and other drug sectors, identifying eight concepts or principles considered central to effective engagement:
- Respect and recognition of the value and expertise people bring
- Reciprocity and mutual exchange of respect of each other’s interests
- Right support tailored to the needs of participants
- Safety including welcoming people from diverse backgrounds and freedom from legal sanction
- Integration promotion of personal strength and connection of services to their communities
- Genuine action and commitment to meaningful involvement
- Honesty and transparency
- Diversity and commitment to seeking a range of views
The Stretch2Engage think tanks will help shape the final set of best practice principles by stimulating a discussion about the ideas and innovations in engagement from other sectors that might have application to the mental health, alcohol and other drugs sectors.
The online think tank will be followed by face-to-face think tanks in Brisbane and Cairns to further the discussion and continue the process of designing a set of best practice principles for recommendation to the Queensland Mental Health Commission.
We hope you will join us.